Agreement & Terms of Use Privacy Policy

Please read this agreement carefully before clicking “submit,” or otherwise using this site. When you click “submit,” it means you accept all of these terms the same as if you signed this agreement, even if you have not read them. When you click “submit” it also means you qualify under the ADA Act for either a Service Dog or Emotional Support Animal, you can read the law at this link.  You also understand that Emotional Support Animals don’t have the full access rights as a trained service animal. If you do not agree to all of these terms, exit this web site. These terms may change, so it is up to you to make sure you agree to the terms in this version even if you have agreed to prior versions of this agreement. This site is not owned or operated by, nor affiliated with, any federal, state, county, or city government, or any department, bureau, division, or agency of any of the foregoing (collectively, the “government”).  By hitting submit button you guarantee that all information provided is accurate and truthful and qualifies you under the ADA act.

SERVICE DOG AGREEMENT

Service Dog Agreement: I acknowledge that my completion of this registration form is to voluntarily register my Service Dog into USDR registry. Doing so will provide me with identification materials to help others identify my Service Dog. Furthermore, I certify that my Service Dog has been trained to assist me with my disability. I am not registering for fraudulent misrepresentation of a Service Animal, and understand that my dog must meet the legal requirements in order for this registration and identification materials to be valid and to receive the privileges, including access into housing and public places with a Service Animal. Additionally, I understand that both federal and local laws regarding Service Dogs are subject to change in the future, and I will continue to abide by all current regulations. Should any access or privilege issues arise, I hold USA Service Dog Registration and its agents, partners harmless, and understand USDR can provide no guarantees that landlords or any other third parties will be compliant and non discriminatory with access and privileges protected by laws regarding services animals.

EMOTIONAL SUPPORT ANIMAL AGREEMENT

Emotional Support Animal (ESA) Agreement: I acknowledge that my completion of this form is to voluntarily register my Emotional Support Animal into USDR registry. Doing so will provide me with identification materials to help others identify my Emotional Support Animal. Furthermore, I certify that I must possess a signed letter from a licensed Mental Health Professional or Physician to have an Emotional Support Animal which must be renewed annually. I am not registering for fraudulent misrepresentation of an Emotional Support Animal, and understand that my dog must meet the legal requirements in order for this registration and identification materials to be valid and to receive the privileges, including access into housing. Additionally, I understand that both federal and local laws regarding Emotional Support Animals are subject to change in the future, and I will continue to abide by all current regulations. Should any access or privilege issues arise, I hold USDR and its agents harmless, and understand USDR can provide no guarantees that landlords or any other third parties will be compliant and non discriminatory with access and privileges protected by laws regarding Emotional Support Animals.

User’s Responsibility and Rules of Conduct:

Registration is conducted under the honor system and any individual found to violate these rules will be expelled from the Registry.  The Registry is not intended to be a certification process and we do not judge the proficiency of our registrants in any way, and nor would that be necessary under the law. We do not investigate the training or abilities of any animal that is registered through our platform and do not provide any warranties concerning the abilities or training any such animals. We are not responsible or liable for the actions of any animal registered through our platform or utilizing any of the products sold through our website.

In addition, where it is necessary that the handler of an animal registered through our platform is required to have a disability that necessitates the need for a Service Animal, we do not investigate the nature of the disability or require the user to disclose this disability.  However, users certify by registering a Service Animal that the animal the user is registering is an animal that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Users further certify that the work or task that the Service Animal has been trained to provide is directly related to the individual’s disability.  By registering an Emotional Support / Assistance Animal, users certify that the animal they are registering is an animal that works, provides assistance, or performs tasks for the benefit of a person with a disability, or provides emotional support that alleviates one or more identified symptoms or effects of a person’s disability for a person who has a disability-related need for such support.

Our services provide no protection above or beyond the law. We are a tool, similar to an online resume or other online profile service. All data that is used is based solely on the assertions of the provider or Registrant themselves.

We reserve the right to remove anyone from the Registry at any time. If a member is determined to be violating any law applicable to Service Animals, Assistance Animals, Therapy Animals and/or our TOS will be removed. In addition, if you or your Service Animal, Assistance Animal, and/or Therapy Animal is involved in any act of aggression or violence towards a person, other animal or property your registration with us will be considered wholly invalid and possibly fraudulent from the moment it was created. We believe Service Animal, Assistance Animal, and/or Therapy Animal teams must behave in exemplary fashion at all times. We may not be held liable in any way for the actions of our members or their animals either online or offline as they are 100% responsible for themselves at all times.

You agree to not use USA Service Dog Registration Services to:

1. misrepresent any animal as a Service Animal, Assistance Animal, Emotional Support Animal and/or Therapy Animal for any reason whatsoever, whether personal, public or private, online or offline. Misrepresenting an animal as a Service Animal, Assistance Animal, and/or Therapy Animal may be punishable by incarceration, fines including, but not limited to, other local or federal laws;
2. intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, the United States Department of Justice Americans with Disabilities Act (ADA);
3. upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
4. harm any individual, company, entity or animal in any way;
5. impersonate any person or entity, including, but not limited to, a USServiceAnimals.org official, employee, volunteer or falsely state or otherwise misrepresent your affiliation with a person or entity;
6. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through USServiceAnimals.org Service;
7. upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
8. upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (“Rights”) of any party;
9. upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
10. intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Department of Justice, or any other entities or agencies having the force of law.

Indemnity: You agree to indemnify and hold USA Service Dog Registration and affiliates, volunteers, employees and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit, modify or otherwise make available through USA Service Dog Registration Services, your use of USDR Services, your connection to USDR Services, your use of any and all USDR branded merchandise including but not limited to Patches, Identification Cards, Certificates, Animal Tags or other materials, your violation of the TOS, or your violation of any rights of another.

USA Service Dog Registration is committed to protecting your customer information in every transaction, at every level of our organization. We take our clients privacy seriously! Outlined below is our company privacy policy for information and data collected through our website and email lists. If you have questions about these policies, we encourage you to ask us by emailing us at info@usaservicedogregistration.com

The USA Service Dog Registration brand has been a trusted symbol of quality, service, and reliability, and we remain dedicated to those principles. Our priority is to provide you with the responsive, professional service you deserve, and to protect your privacy and security along the way.

The USA Service Dog Registration Privacy Policy describes how we protect and use our customer information. We believe that protecting your privacy is an integral part of the customer service we provide. This is the reason why we do not share customer information with outside parties who may wish to market their products to you. At USA Service Dog Registration we value your relationship and we work diligently every day to honor the trust you place in us. Thank you for doing business with us!

HOW WE PROTECT AND USE CUSTOMER INFORMATION

1. We begin by safeguarding the security and integrity of customer information.

We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose. For example:

• We limit employee access to customer information to those who have a business reason to know this information. Employees are required to honor our code of conduct, which includes standards to protect customer confidentiality. They are subject to disciplinary action if they fail to do so.
• We maintain policies and procedures covering the proper physical security of our retail store, website and all records.
• Our physical, electronic, and procedural safeguards meet or exceed federal standards regarding the protection of customer information
• We require outside companies (banks, etc.) who work with us to adhere to strict privacy standards through their contracts with us.
• We use technological means (such as backup files, virus detection and eradication software, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations to customer data.

2. We collect and maintain customer information as part of providing better service to you and enhancing your relationship with us.

In the course of serving you, we collect only the information you provide to us during the registration, ordering and checkout process.

We collect information you provide, such as when you email us, register for any of our services, subscribe to our newsletter, or fill out forms on our website or otherwise. We may collect, but are not limited to collecting the following information: your name, gender, email address, mailing address, phone number, date of birth, employer, occupation, marital status, spouse or partner’s name, emergency contact’s name, phone number and relationship to you.  You may also choose to provide us with reviews and ratings of our Services. Your first name will be associated with these reviews and ratings and made public. If you do not want this information shared, you should not provide it to us.

We collect information about you when you use our website including, but not limited to, the following:

• Account Information. When you register with us using the Site to create an account and become a registered user, you will need to provide us with certain personally identifiable information to complete the registration, including information that can be used to contact or identify you and credit card or other billing information in some cases.
• Device Information. We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the website. For example, we may collect and analyze information such as (a) IP addresses, geolocation information (as described in the next section below), unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, operating system, the state or country from which you accessed the website; and (b) information related to the ways in which you interact with the website, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the website, the frequency of your use of the website, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools to assist in collecting this information.
• Location Information. We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the website), and may use that information to customize the website with location-based information, advertising, and features. For example, if your IP address indicates an origin in Los Angeles, the website may be customized with Los Angeles-specific information and advertisements. In order to do this, your location information may be shared with our agents, vendors or advertisers. If you access the website through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
• Cookies and Other Electronic Technologies. We may use the tools outlined below in order to better understand users. As we adopt additional technologies, we may also gather additional information through other methods.
  • Cookies: “Cookies” are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the website. We use Cookies to help us improve or tailor the website by tracking your navigation habits, storing your authentication status so you do not have to re-enter your credentials each time you use the website, customizing your experience with the website, and for analytics and fraud prevention. We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our business partners use Cookies to display Service Dog ads on other websites and services based on information about your use of the website and on your interests (as inferred from your online activity). Other Cookies used by our business partners may collect information when you use the website, such as the IP address, mobile device ID, operating system, browser, web page interactions, the geographic location of your internet service provider, and demographic information such as gender and age range. These Cookies help Service Dog learn more about our users’ demographics and internet behaviors. For more information on cookies, visit https://en.wikipedia.org/wiki/HTTP_cookie.
  • Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files imbedded in a web page or email that may be used to collect anonymous information about your use of our website, the websites of selected advertisers, and the emails, special promotions or newsletters that we send you. The information collected by Web Beacons allows us to analyze how many people are using the website, using the selected advertisers’ websites or opening our emails, and for what purpose, and also allows us to enhance our interest-based advertising.
  • Website Analytics: We may use third-party website analytics services in connection with the website, including, for example, to register mouse clicks, mouse movements, scrolling activity and text that you type into the website or mobile application. These website analytics services generally do not collect personal information unless you voluntarily provide it and generally do not track your browsing habits across websites which do not use their services. We use the information collected from these services to help make the website easier to use.
  • Mobile Device Identifiers: Mobile device identifiers are data stored on your mobile device that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of personal information (such as media access control, address, and location) and traffic data. Mobile device identifiers help Service Dog learn more about our users’ demographics and internet behaviors.

• California consumers have the right to request access to their personal information, additional details about our information practices and deletion of their personal information (subject to certain exceptions). California consumers also have the right to opt out of sales of personal information, if applicable. We describe how California consumers can exercise their rights under the CCPA below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. Please note that if an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your personal information. We will not discriminate against you if you choose to exercise your rights under the CCPA. 

  • Right to Know:You may request access to the specific pieces of personal information we have collected about you in the last 12 months. You may also request additional details about our information practices, including the categories of personal information we have collected about you, the sources of such collection, the categories of personal information we share for a business or commercial purpose, and the categories of third parties with whom we share your personal information. You may make these requests by contacting us at admin@usaservicedogregistration.com or 760-283-7783. We are required by law to verify your identity prior to granting access to your personal information in order to protect your privacy and security. 
  • Deletion:  We have the right to delete your profile from our database at anytime.  You may request that we delete the personal information we have collected about you. Please note that we may retain certain information as required or permitted by applicable law. You may make these requests by contacting us at at admin@usaservicedogregistration.com or 760-283-7783. We are required by law to verify your identity prior to deleting your personal information in order to protect your privacy and security.  If you request to delete your personal information, certain of our products and services may no longer be available to you.

3. We do not share information with outside parties who may wish to market their products to you.

• We only disclose the information we collect with the credit card companies and the gateway used to access them
• We do not share or otherwise disclose any personal information, including your name, address, telephone, or email addresses with other organizations. Only specific USA Service Dog Registration staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

4. Browser information collected on our website:

As with all websites, USA Service Dog Registration we analyzes our website logs to constantly improve the value of our website. We generate and assess a variety of reports that include page views, unique views, unique visitors, repeat visitors, frequency of visits, and peak-volume traffic periods. We do not use this service to gather, request, record, collect, or track any Internet users’ personally identifiable information.

5. Personalization of Content:

We use cookies on our site to personalize and customize the experience of our visitors and to support some necessary functions, like our shopping cart and checkout process. We also use cookies to better understand how our visitors use our site. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. For more information on how to modify your browser settings to block or filter cookies, see http://www.cookiecentral.com/faq/. However, please note that if you reject some or all cookies, your experience on this and on other sites throughout the Internet may not be complete. In addition, if you do not allow cookies, you will not be able to take advantage of personalized content delivery offered by other Internet sites or by us.

6. Privacy of our email lists:

USA Service Dog Registration maintains an email list for our Newsletter. Individuals must opt in to request to join our mailing lists. We do not share the email addresses on our lists with anyone outside of our staff. We configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized stry staff. Only USA Service Dog Registration staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

7. Children’s privacy:

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children under 13. Our site is not intended to solicit information of any kind from children under 13 years old, and we have designed our sites to block our knowing acceptance of information from children under 13 whenever age-related information is requested. It is possible that by fraud or deception we may receive information pertaining to children under 13 years old. If we are notified of this, as soon as we verify the notification, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by emailing us at info@nsarco.com.

8. Security:

We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at our site that we have collected from you.

• Register Your Animal
• Service Animal Database
• Service Definitions
• List of Disabilities
• Federal Law: ADA
• All About Service Animals
• All About ESAs
• All About Therapy Animals
• Flying With Your Animal
• Housing Rights & Laws
• Public Access Test
• Registration Kits
• Service Animal ID Cards
• Service Animal Patches
• Service Animal Vests
• Service Leashes

9.  What Choices Do I Have in Opting Out of the Registry?

• You are by no means required or obligated to participate in the free public Registry. Participation is entirely voluntary. If you do choose to participate you are able to pick and choose which questions you wish to answer and which you wish to leave blank.
• If you do not want to receive e-mail, additional surveys or care packages, simply tell us when you provide your personal information or by following the directions on our web sites to opt out of our mailing list(s).
• You have the right to access (review, correct, amend or delete) your personal information by contacting us via e-mail and through the user administration module in the registration portion of www.usaservicedogregistration.com.

10.  Indemnity

You indemnify and hold harmless USASDR of all damages to property or person caused by your service dog or emotional support animal.  You agree to indemnify, defend and hold harmless the company, its affiliates, and their respective officers, directors, employees, agents and representatives from and against any and all liability and costs (including, without limitation, attorneys’ fees) incurred by them in connection with any claim, threatened claim, damages, or other loss arising out of your breach of these terms of use or the representations, warranties and covenants contained herein or a claim by a third party that is based on your use of this site and/or your use of the material in violation of these terms or for infringement of any intellectual property rights. You will cooperate as fully as reasonably required in defense of any such claim. The company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any matter without the written consent of the company.

Contact Us · Easy Return Policy · Privacy Policy · 760-283-7783
Copyright © 1990 – 2024 USA Service Dog Registration
USA Service Dog Registration provides information on laws and legal topics related to Service Animals and Emotional Support Animals and is designed for informational purposes only, and, while believed to be accurate, is provided strictly “as is,” without warranty of any kind. This website does not provide legal advice and the information presented is not intended as a substitute for legal advice from a qualified attorney. Emotional Support Animal items do not entitle an emotional support animal to the rights and privileges accorded by law to a guide, signal, or service dog.(2) Knowingly and fraudulently representing oneself to be the owner or trainer of any canine licensed as, to be qualified as, or identified as, a guide, signal, or service dog is a misdemeanor violation of Section 365.7 of the Penal Code.

USA Service Dog Registration its agents, affiliates, or employees will not be liable for any damages, direct or indirect, or lost profits arising out of your use of information provided at this site, or information provided at any other site that can be accessed from this site.