USSDR Blog Banner

Return Policy

If for any reason you are not completely satisfied with your Service Dog Gear order, you can return your merchandise within 30 days from the date of purchase.   All ESA letters and ID cards are not refundable, sale is final.  Partial refunds are offered on bundle packages for value of vest, collar, tags and leash.  For example if you order basic package that includes vest, 2 ID cards and certificate you will be offered refund for vest only minus restocking fee of 15%, $39.99 will be subtracted for 2 ID cards and Digital Products.

Refund: Items can be returned for a refund to the original method of payment if returned within 30 days and unused.  If vest has been used and not in original packing you will not be refunded.   A restocking fee of 15% will be deducted from your refund. Shipping cost is non-refundable.

Exchange: Items can be returned for product exchange.
Customer is responsible for the shipping charges on the replacement item and the item must be in its original condition and unused.

Online Credit: Items can be returned for an online credit with no restocking penalty.   Online credit is valid for 1 year from the issue date.

Cancelling Orders: Once an order is placed it can only be cancelled for a 100% refund if it has not been processed the shipping department. After the order is sent to the Shipping department we cannot cancel or change the order for any reason.

Damaged/Defect Goods: Please contact us immediately upon receipt of your order, we will determine whether replacements can be sent immediately or if a claim with the shipping company needs to be filed. Please keep all original packing materials.

Preloader
X
SERVICE DOG ID CARD USA Service Animal Registration Your Service Dog ID card will include our convenient QR Code for a quick scan link to our registry lookup. By simply entering your dog\'s registration number your official registered profile will be accessible for quick verification in the event the validity of your service dog is ever questioned. 2054
$29.99
Product Image
5 11490
THE BEST! - by , March 25, 2011
5/ 5stars
THANK YOU! NOW MY DOG CAN ALWAYS BE WITH ME WHERE EVER I GO
Do I get it in the mail? - by , March 25, 2011
5/ 5stars
I'm waiting for it in the mail
Satisfied - by , March 25, 2011
5/ 5stars
I’m a satisfied customer
exelente - by , March 25, 2011
5/ 5stars
exelente me encanto todo muy buena calidad
Support Registration - by , March 25, 2011
4/ 4stars
It was good, it's just the digital part you pay $ 92.00 and then have to pay to get it printed out. But Thanks for everything.
Excellent - by , March 25, 2011
5/ 5stars
Easy to apply. Delivered quickly
Return customer - by , March 25, 2011
5/ 5stars
USA service dog makes this so easy! The mental health professional got back to me the next day and I had my letter within 2 days !
Great Experience! - by , March 25, 2011
5/ 5stars
The process was very simple and everyone was super helpful. I would definitely recommend them!
Excellent experience - by , March 25, 2011
5/ 5stars
Easy ordering process, very quick shipping, timely delivery and the product exceeded my expectations for quality and workmanship. Would definitely recommend this to friends and family.
Shipping cost? - by , March 25, 2011
4/ 4stars
The service was fast and the items are exactly as described. I am currently in Mexico and was very pleased that the items were shipped here, however 100 dollars US to ship 1 lb seems excessive. That being said I am thankful to have these much needed items.
- by , March 25, 2011
5/ 5stars
My therapist registered my dog, so I'm not sure how easy it was to do. However, I really love how quickly I received my tag and card. Now I can't be told that "they don't allow pets" at places anymore.
AMAZING! - by , March 25, 2011
5/ 5stars
Everyone was incredibly responsive and helpful. I am so thankful for this service!
Light vest and cards - by , March 25, 2011
5/ 5stars
Fast delivery. Quality products
ID card - by , March 25, 2011
5/ 5stars
It looks great, haven't used it yet but will be in the near future
Perfect - by , March 25, 2011
5/ 5stars
I can't believe they came up with the perfect picture from the photo I sent in. Everything was awsome.
Great products - by , March 25, 2011
5/ 5stars
Amazing experience. Simple, professional and quality. Thank you!
Fantastic customer service - by , March 25, 2011
5/ 5stars
Fantastic customer service Maddie went above and beyond I made a mistake when purchasing a vest size for Callie I ordered an extra small she saw a picture of Callie and realized the mistake and contacted me and corrected the issuie thank you so much for the fantastic customer service Maddie!!!
Excellent quality, easy use of website and great customer service, - by , March 25, 2011
5/ 5stars
Perfect. exactly what I needed.
Benji - by , March 25, 2011
5/ 5stars
Great except the certificate did not come ? Only the vest and laminate card ?
Document looks unprofessional - by , March 25, 2011
5/ 5stars
The process was fast and smooth, however the letter that was sent to me looked like I created it myself, not professional looking. No official letterhead, font etc.