USSDR Blog Banner

Return Policy

If for any reason you are not completely satisfied with your Service Dog Gear order, you can return your merchandise within 30 days from the date of purchase.   All ESA letters and ID cards are not refundable, sale is final.  Partial refunds are offered on bundle packages for value of vest, collar, tags and leash.  For example if you order basic package that includes vest, 2 ID cards and certificate you will be offered refund for vest only minus restocking fee of 15%, $39.99 will be subtracted for 2 ID cards and Digital Products.

Refund: Items can be returned for a refund to the original method of payment if returned within 30 days and unused.  If vest has been used and not in original packing you will not be refunded.   A restocking fee of 15% will be deducted from your refund. Shipping cost is non-refundable.

Exchange: Items can be returned for product exchange.
Customer is responsible for the shipping charges on the replacement item and the item must be in its original condition and unused.

Online Credit: Items can be returned for an online credit with no restocking penalty.   Online credit is valid for 1 year from the issue date.

Cancelling Orders: Once an order is placed it can only be cancelled for a 100% refund if it has not been processed the shipping department. After the order is sent to the Shipping department we cannot cancel or change the order for any reason.

Damaged/Defect Goods: Please contact us immediately upon receipt of your order, we will determine whether replacements can be sent immediately or if a claim with the shipping company needs to be filed. Please keep all original packing materials.

Preloader
X
SERVICE DOG ID CARD USA Service Animal Registration Your Service Dog ID card will include our convenient QR Code for a quick scan link to our registry lookup. By simply entering your dog\'s registration number your official registered profile will be accessible for quick verification in the event the validity of your service dog is ever questioned. 2054
$29.99
Product Image
5 9046
EXCELLENT - by , March 25, 2011
5/ 5stars
GREAT JOB WELL DONE
Registering Sophie - by , March 25, 2011
5/ 5stars
Fast, easy experience.. Free to register. Would definitely recommend.
Quick and Quality Products - by , March 25, 2011
5/ 5stars
The process was easy and quick. The materials are of great quality.
Great service! - by , March 25, 2011
5/ 5stars
The entire process was easy and painless.
Excellant - by , March 25, 2011
5/ 5stars
Excellent service.
I never got my card - by , March 25, 2011
5/ 5stars
I never got my card in the mail.....where is it?!?!
- by , March 25, 2011
5/ 5stars
Great order on Saturday and got it in mail 4 days later
Perfect - by , March 25, 2011
5/ 5stars
Was exactly what I expected
awesome - by , March 25, 2011
5/ 5stars
overall i got all my things pretty quick
PERFECT! - by , March 25, 2011
5/ 5stars
Very legible and clear Excellent Quality Arrived faster than expected
Love this company - by , March 25, 2011
5/ 5stars
I love this company they are so quick to reply and service their customers ! Very attentive on a timely manner! Highly recommend !
Great product - by , March 25, 2011
5/ 5stars
Great product, great service.
Very good - by , March 25, 2011
5/ 5stars
Very pleased withy purchase and the excellent service. Since they are changing the rules for travelling on airplane with service dog, I would need a letter stating the training of my dog saying he is approved for psychiatric service dog, can you guy offer that type of letter/form? Since I was happy with your service I would like to use your service again. Thank you Tara Guillemette 514 557-6963 tarastephy@hotmail.com
- by , March 25, 2011
4/ 4stars
Was very impressed with the quickness, but I haven't receive my letters yet and email therapist three or four times without a solution she sent me attachments that are empty hopefully they also mail them that's why I didn't give 5 stars
Dixie - by , March 25, 2011
5/ 5stars
Easy, Fast and had exactly what I needed
X small collar - by , March 25, 2011
1/ 1stars
Not good , received collar the first time, too big so I sent it back, the second time received, the same collar returned x small, I need x x small for miss Daisy, fawn Chihuahua, small breed. Please!
SUPPORT DOG - by , March 25, 2011
5/ 5stars
This was so easy t do. Done in about 5 minutes & arrived in maybe 5 days
Renewal and phone call from the doctor - by , March 25, 2011
5/ 5stars
Hi, It was excellent. The doctor is very nice and understand me and needs of my dog. We are always together Tanny and me. Tanny is watching me always and me too. Tks again
Service Animal - by , March 25, 2011
5/ 5stars
I have ordered several items from your collection and I have been pleased with each of them .. Thank you for supplying me with the proper attire for my tiny working pal .. Laura ☺
Papers - by , March 25, 2011
5/ 5stars
I haven’t received them yet