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Return Policy

If for any reason you are not completely satisfied with your Service Dog Gear order, you can return your merchandise within 30 days from the date of purchase.   All ESA letters and ID cards are not refundable, sale is final.  Partial refunds are offered on bundle packages for value of vest, collar, tags and leash.  For example if you order basic package that includes vest, 2 ID cards and certificate you will be offered refund for vest only minus restocking fee of 15%, $39.99 will be subtracted for 2 ID cards and Digital Products.

Refund: Items can be returned for a refund to the original method of payment if returned within 30 days and unused.  If vest has been used and not in original packing you will not be refunded.   A restocking fee of 15% will be deducted from your refund. Shipping cost is non-refundable.

Exchange: Items can be returned for product exchange.
Customer is responsible for the shipping charges on the replacement item and the item must be in its original condition and unused.

Online Credit: Items can be returned for an online credit with no restocking penalty.   Online credit is valid for 1 year from the issue date.

Cancelling Orders: Once an order is placed it can only be cancelled for a 100% refund if it has not been processed the shipping department. After the order is sent to the Shipping department we cannot cancel or change the order for any reason.

Damaged/Defect Goods: Please contact us immediately upon receipt of your order, we will determine whether replacements can be sent immediately or if a claim with the shipping company needs to be filed. Please keep all original packing materials.

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SERVICE DOG ID CARD USA Service Animal Registration Your Service Dog ID card will include our convenient QR Code for a quick scan link to our registry lookup. By simply entering your dog\'s registration number your official registered profile will be accessible for quick verification in the event the validity of your service dog is ever questioned. 2054
$29.99
Product Image
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Service dog collar - by , March 25, 2011
5/ 5stars
Excellent & worked just fine.
ESA - by , March 25, 2011
5/ 5stars
Outstanding, fast professional work
Device emotional dog - by , March 25, 2011
5/ 5stars
Awesome…Thank You
Quick and easy - by , March 25, 2011
5/ 5stars
Super easy to receive the letter for the apartment I am trying to move in to. Doctor was quick to call us within 2 days.
- by , March 25, 2011
5/ 5stars
It's kind of awkward, the Velcro Strap shoul be on the outside rather than ib the inside when size adjustments are needed. It's still a good Vest. Alk other items, including the Dr Letter
Awesome & quick service! - by , March 25, 2011
5/ 5stars
Every time I need to renew my ESA renters letter the service is always quick and easy.
Good - by , March 25, 2011
5/ 5stars
Good that I was finally able to register my dog
Very nice bundle! - by , March 25, 2011
5/ 5stars
Very good experience, and good quality of items. Fast shipping!
Delayed - by , March 25, 2011
2/ 2stars
I don't kown I have not got it yet
Excellent product - by , March 25, 2011
5/ 5stars
All of the items were as described, unfortunately, appears I bought the wrong size
Not received items at this time - by , March 25, 2011
5/ 5stars
Have not received the items at this time. So I real don't know
ID - yes, Housing Letter - no - by , March 25, 2011
2/ 2stars
Hi! I’ve bought a letter-housing cost approximately $150, ESA ID card was as a bonus. For now I have only ID card, nobody called me for consultation, I didn’t receive any letter. But ID card I got very quickly .
quick process - by , March 25, 2011
5/ 5stars
I haven't received the vest yet but the speed in whichthe order was processed and sent out was amazing. It's been shipped and all of this happened in a span of a day. Totally amazed. I already received the digital copies
Great service - by , March 25, 2011
5/ 5stars
Fast and easy registration for my dog.
Support animal - by , March 25, 2011
5/ 5stars
Nice and easy 👍
Service dog ID card - by , March 25, 2011
5/ 5stars
They were very nice to me At service Dog. The card I received is very good. It is well made and very easily fits in my wallet. All the information is very clear. And I love the picture of my beloved pet Emma. Thank you
Service dog card - by , March 25, 2011
5/ 5stars
I was able to give it to my apartment complex
REGISTRATION - by , March 25, 2011
1/ 1stars
IM STILL WAITING FOR MY ORDER?
Quick, easy, affordable - by , March 25, 2011
5/ 5stars
Great experience, easy to use system and shipped quickly. Was everything I needed to be able to legally take my dog to work with me.
Excellent products - by , March 25, 2011
5/ 5stars
Now the products are high quality the service is excellent and the website makes it really easy to navigate