USA Service Dog Registration
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Return Policy

If for any reason you are not completely satisfied with your Service Dog Gear order, you can return your merchandise within 30 days from the date of purchase.   All ESA letters and ID cards are not refundable, sale is final.  Partial refunds are offered on bundle packages for value of vest, collar, tags and leash.  For example if you order basic package that includes vest, 2 ID cards and certificate you will be offered refund for vest only minus restocking fee of 15%, $39.99 will be subtracted for 2 ID cards and Digital Products.

Refund: Items can be returned for a refund to the original method of payment if returned within 30 days and unused.  If vest has been used and not in original packing you will not be refunded.   A restocking fee of 15% will be deducted from your refund. Shipping cost is non-refundable.

Exchange: Items can be returned for product exchange.
Customer is responsible for the shipping charges on the replacement item and the item must be in its original condition and unused.

Online Credit: Items can be returned for an online credit with no restocking penalty.   Online credit is valid for 1 year from the issue date.

Cancelling Orders: Once an order is placed it can only be cancelled for a 100% refund if it has not been processed the shipping department. After the order is sent to the Shipping department we cannot cancel or change the order for any reason.

Damaged/Defect Goods: Please contact us immediately upon receipt of your order, we will determine whether replacements can be sent immediately or if a claim with the shipping company needs to be filed. Please keep all original packing materials.

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SERVICE DOG ID CARD USA Service Animal Registration Your Service Dog ID card will include our convenient QR Code for a quick scan link to our registry lookup. By simply entering your dog\'s registration number your official registered profile will be accessible for quick verification in the event the validity of your service dog is ever questioned. 2054
$29.99
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Haven't received anything yet - by , March 25, 2011
5/ 5stars
Haven't received anything yet
Great!! - by , March 25, 2011
5/ 5stars
Thank you for your wonderful service!
Excellent - by , March 25, 2011
5/ 5stars
Love being able to take Tales with me people don't seem to mind now adays
Service dog vest - by , March 25, 2011
5/ 5stars
Very satisfying
Service dog vest - by , March 25, 2011
5/ 5stars
Very good service.I am really impressed with the quality of the service dog vest
good - by , March 25, 2011
5/ 5stars
great, im glad to be register my pups on here
Excellent - by , March 25, 2011
5/ 5stars
Quick and effective
Thank you! - by , March 25, 2011
5/ 5stars
I spoke with Lori a few times trying to figure out how the process works and had questions. She walked me through things and help with with pictures. She was very patient with me and answered all my questions that I had. Thank you so much!
Wonderful efficient with great service - by , March 25, 2011
5/ 5stars
Wonderfully easy free registration process was efficient and follow-up service was great!!!
Service Dog ID Card, Digital Certificate &Tag - by , March 25, 2011
5/ 5stars
It is not the quality I would have expected given the price tag. I did not receive the digital certificate that was supposed to be included in the bundle.
Almost perfect - by , March 25, 2011
4/ 4stars
Loved it all except I thought I would receive the certificate.
fast service - by , March 25, 2011
5/ 5stars
The service was great, called and talked to costumer service, they answered all of my questions. The therapist was nice and understanding. The process went smoothly with my property manager and was accepted within 10 business days
MAKING THINGS EZ IN THESE TROUBLED TIMES - by , March 25, 2011
5/ 5stars
Your website is very easy to follow. The entire was step by step and simple to get from one point to another. I am waiting for my order to come.
It’s was good but I - by , March 25, 2011
5/ 5stars
It’s was good but I thought a service dog lease was included in my order
Great Service! - by , March 25, 2011
5/ 5stars
Pure Excellence! Fast and hassle free. Highly recommend.
Question - by , March 25, 2011
5/ 5stars
amazing excellent customer service and they respond to you right away
Great - by , March 25, 2011
5/ 5stars
Very satisfied
Great experience - by , March 25, 2011
5/ 5stars
Great experience, took 24 hours to get my letter after talking to the therapist. Very happy overall.
Id packet okay, but didn't fine the phsical place. - by , March 25, 2011
5/ 5stars
Same as the title. We just got it, but the tag and ID card were ok.
USA SERVICE DOG REGIS. - by , March 25, 2011
5/ 5stars
I thought the job was really quick I ordered a horse off of Amazon and y'all's package after that and y'all's came before the package on Amazon so I'll give you all the five star for the quickness and service I received because it was great