Shipping Policy

Shipping Policy

If you input the wrong address at checkout, you will need to contact shipper (USPS or FedEx) and correct the mistake.  If not done in timely manner you will need to wait for package to be returned to our shipping office and we will re-send package to you.  Additional shipping fees will apply.

Most orders are shipped via USPS or FedEx within 24 hours of order, orders placed prior to 1pm PST will ship out that day if there are no issues matching registration with purchase.  Orders are shipped Mon-Sat via USPS & FedEx, Saturday cutoff is 11am PST for shipping that day.  Please allow 3-7 days for free shipping and standard shipping.  To ensure that you receive your order when you need it, please plan accordingly.  USPS does not guarantee timely delivery to all towns in the country, check your tracking code to see scheduled delivery date.  During the holidays, please place your order at least a few days in advance to ensure timely delivery.  Unexpected delays may happen due to weather, we don’t offer refunds for shipping delays out of our control.

Required Signature:

Deliveries to residential addresses typically do not require a signature, however, if one is required and no one is available to sign, a note will be left noting attempted delivery.  After three attempts to deliver the package will be returned to USA Service Dog Registration.

Email Confirmation:

Once your order has been shipped, you will receive an email informing you of your package being shipped.  If you desire a tracking number please email us at admin@usaservicedogregistration.com



Reviews

Review

★★★★★
Very easy, user friendly, speedy delivery, overall excellent

My service dog

★★★★★
It was great buying from them , they where fast at processing the kit that I bought and fast to get it out to me . Thank u guys so much

Great kit

★★★★★
The dog got use to it inmediately.

Great kit

★★★★★
The dog got use to it inmediately.

Amazing

★★★★★
This was the easiest and best item I've ever purchased and I even referenced. My purchase to my dad and he also is going to purchase as well.I as well will also be making another purchase with you as well in the near future thanks so much !!!!😎

Thank you

★★★★★
Thank you for keeping me updated on my purchase and keeping me informed of every step, even told me it was in my mailbox... 🙂

Great

★★★★★
Very great And excellent

Good experience

★★★★★
Very good. Staff very helpful. Thank you

Good

★★★★★
Gooooooooooooooooooooooood

Registration package

★★★★★
Loved it. Fit my dog perfectly.

ESA ID cardb

★★★★★
Great experience! Easy to navigate the website too!

Emotional support did travel letter

★★★★★
Very attentive and quick

Nicely done

★★★★★
Didn’t use it yet

Very nice

★★★★★
I am very pleased. His pic is adorable. Thank you

Review

★★★★★
Awesome.. thank you

Emotional Support Animal ID Card

★★★★★
my experience was totally awesome, very easy and hassell free

Great service

★★★★★
Very helpful,fast service

Easy as Pie

★★★★★
I am so happy my son can now take his dog in public places with him. Our building management approved her right away. No more pet fees.

Emotional support animal letter

★★★★★
Amazing service and heart therapist

Excellent product

★★★★★
My dog will finally wear his service dog vest. This lightweight vest is the best for dogs 25 pounds and under. Also, I was very pleased with how quickly it arrived. Have already referred others. Thank you for your excellent service. This is the second purchase I have made.