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Shipping Policy

Shipping Policy

We are not Amazon and use third party shippers USPS and FedEX. FedEx is by far more reliable if your package is urgent. If you input the wrong address at checkout, you will need to contact shipper (USPS or FedEx) and correct the mistake.   If not done in timely manner you will need to wait for package to be returned to our shipping office and we will re-send package to you.  Additional shipping fees will apply.

ESA letters are emailed from your assigned therapist and hard copy is sent regular mail. The emailed copy is all you will need for landlord and airlines.

Most orders are shipped via USPS or FedEx within 24 hours of order, orders placed prior to 1pm PST will ship out that day if there are no issues matching registration with purchase.  Orders are shipped Mon-Sat via USPS & FedEx, Saturday cutoff is 11am PST for shipping that day.  Please allow 3-7 days for free shipping and standard shipping.  To ensure that you receive your order when you need it, please plan accordingly.  USPS does not guarantee timely delivery to all towns in the country, check your tracking code to see scheduled delivery date.  During the holidays, please place your order at least a few days in advance to ensure timely delivery.  Unexpected delays may happen due to weather, we don’t offer refunds for shipping delays out of our control.

Required Signature:

Deliveries to residential addresses typically do not require a signature, however, if one is required and no one is available to sign, a note will be left noting attempted delivery.  After three attempts to deliver the package will be returned to USA Service Dog Registration.

Email Confirmation:

Once your order has been shipped, you will receive an email informing you of your package being shipped.  If you desire a tracking number please email us at admin@usaservicedogregistration.com

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SERVICE DOG ID CARD USA Service Animal Registration Your Service Dog ID card will include our convenient QR Code for a quick scan link to our registry lookup. By simply entering your dog\'s registration number your official registered profile will be accessible for quick verification in the event the validity of your service dog is ever questioned. 2054
$29.99
Product Image
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Adjustment... - by , March 25, 2011
4/ 4stars
Disorder is what I thought was originally submitted. After a misunderstanding, an order (became) submitted. Thank you.
ID Card - by , March 25, 2011
5/ 5stars
Great, no problems.
Psychiatric Representative - Robin Didn't Provide Helpful Information - by , March 25, 2011
5/ 5stars
I want a refund. This place denied my service animal and proceeded to not provide avenues to eventually get him certified. It took an act of god to get this woman, Robin, to tell me the minimum age requirements and she couldn't tell me training certification requirements. She simply said "if a check in counter agent at the airport sees you dog looking around, they aren't going to think he's trained" What kind of insensible response is that?
Good - by , March 25, 2011
5/ 5stars
I haven’t got it yet but I’ll probably like it
Can't wait to see them. - by , March 25, 2011
5/ 5stars
Haven't received them yet so it will take a few days to get here.
Dog registration - by , March 25, 2011
5/ 5stars
Excellent service. Very prompt.
Quick, easy, painless - by , March 25, 2011
3/ 3stars
Great experience, easy to do, just wish the identifying gear was more affordable or they offered a coupon of sorts. Cards came in less than a wk.
Super easy!! - by , March 25, 2011
5/ 5stars
It was the easiest thing i’ve ever done. Plus, I accidentally bought something extra and instead of just taking the money, they reimbursed me!!
It's official - by , March 25, 2011
5/ 5stars
Now my Ivy can come with me everywhere. I'm greatful my furry friend can enjoy life with me.
Thanks - by , March 25, 2011
5/ 5stars
It's amazing
- by , March 25, 2011
5/ 5stars
I received my order really fast. I am very pleased
Excellent - by , March 25, 2011
5/ 5stars
The Best of The Best.
Great Service - by , March 25, 2011
5/ 5stars
My experience was great! Timely fashioned and made my worries to an ease! Thank you guys a lot!
Very easy - by , March 25, 2011
5/ 5stars
I had to get a clip to make it more visible
Fast delivery - by , March 25, 2011
5/ 5stars
Great customer service fast delivery easy to order
- by , March 25, 2011
5/ 5stars
So far everything has been going good , still waiting on my order to arrive. Once I get the package I will let you know at that time of my full satisfaction of my purchase
Great - by , March 25, 2011
5/ 5stars
It was fabulous.
- by , March 25, 2011
2/ 2stars
Still haven't gotten a call for housing and landlord letter even though I paid extra for the 24 hour service
My dog - by , March 25, 2011
5/ 5stars
I love it, now I can take my dog with me everywhere I go
Good service - by , March 25, 2011
5/ 5stars
I bought these items for my dog. The shipping is really fast. It comes earlier than I expected. The ID help my dog can access a lot of place for free. I can take my dog go on airplane and hotel for free. I can take him to restaurant. Now my dog with me everywhere.