USSDR Blog Banner

Delta has New Requirements for Emotional Support Animals!

Delta has New Requirements for Emotional Support Animals!

admin 1 January 19, 2018
blog title

Delta cracks down on emotional support animals on board after urination, biting incidents  Delta Air Lines is cracking down on comfort dogs, turkeys and a host of other animals passengers bring on board.

Starting March 1, travelers with a psychiatric service or support animal will have to sign and present a document that says the animal can behave, in an effort to prevent aggressive household pets from traveling kennel-free in the cabin, Delta said. They will also have to show proof of the animal’s health and up-to-date vaccinations 48 hours in advance.

The stricter standards are in response to sharp rise in the number of support animals passengers have been bringing on board, Delta said, and the rise in incidents involving these animals, which has jumped 84 percent since 2016.Last year, a passenger’s emotional support dog bit the face of the traveler in the next seat aboard a Delta flight.

“The rise in serious incidents involving animals in flight leads us to believe that the lack of regulation in both health and training screening for these animals is creating unsafe conditions across U.S. air travel,” said John Laughter, Delta’s senior vice president for corporate safety, security and compliance.

Under the 1986 Air Carrier Access Act, support and service animals will still be allowed into the cabin free of charge.

“Customers have attempted to fly with comfort turkeys, gliding possums known as sugar gliders, snakes, spiders and more,” Delta said. “Ignoring the true intent of existing rules governing the transport of service and support animals can be a disservice to customers who have real and documented needs.”

The Association of Flight Attendants, a union that represents some 50,000 flight attendants across several airlines, including United, cheered the decision.

“We need better regulations in place to protect the rights of people with disabilities and our veterans who legitimately need to travel with these animals,” said Sara Nelson, president of the union. “We know first-hand that untrained animals can risk the safety, health and security of the passengers and crew.”

Delta’s flight attendants are not unionized.

The Department of Transportation, which held discussions in 2016 with mental and physical disability rights groups about which animals should be allowed in airplane cabins, said it will monitor Delta’s policy to make sure it is in line with the rights of passengers with disabilities who travel with service animals.

A spokesperson for the DOT added that airlines can refuse certain “unusual service animals” including snakes, reptiles, ferrets, rodents, and spiders, or if the animal’s size or weight would pose a safety threat to passengers.

Other airlines may soon follow suit.

“We are looking at additional requirements to help protect our team members and our customers who have a real need for a trained service or support animal,” said American Airlines spokesman Ross Feinstein. “Unfortunately, untrained animals can lead to safety issues for our team, our passengers and working dogs onboard our aircraft. We agree with Delta’s efforts and will continue to support the rights of customers, from veterans to people with disabilities, with legitimate needs.”

American Airlines requires passengers who want to travel with an emotional or mental health support animals to present a letter from a doctor that states the traveler needs the animal on board with them as well as what his or her emotional or mental disability is.

United, which has a similar policy, also said it was reviewing its current procedures for emotional support animals.

One Reply to “Delta has New Requirements for Emotional Support Animals!”

  1. I disagree with the decision that American airlines says you , the passenger must tell the airlines what your disability is , that is confidential and embarrassing, I think it’s hard enough to have to admit that you have a mental disorder but to require you to have it in writing I think should be a violation of your rights , why can’t the Docter just say that it is necessary to have the animal travel with you without divulging what your illness is .

Leave a Reply

Your email address will not be published. Required fields are marked *

Preloader
X
SERVICE DOG ID CARD USA Service Animal Registration Your Service Dog ID card will include our convenient QR Code for a quick scan link to our registry lookup. By simply entering your dog\'s registration number your official registered profile will be accessible for quick verification in the event the validity of your service dog is ever questioned. 2054
$29.99
Product Image
5 12401
Service dog collar - by , March 25, 2011
5/ 5stars
Excellent & worked just fine.
ESA - by , March 25, 2011
5/ 5stars
Outstanding, fast professional work
Device emotional dog - by , March 25, 2011
5/ 5stars
Awesome…Thank You
Quick and easy - by , March 25, 2011
5/ 5stars
Super easy to receive the letter for the apartment I am trying to move in to. Doctor was quick to call us within 2 days.
- by , March 25, 2011
5/ 5stars
It's kind of awkward, the Velcro Strap shoul be on the outside rather than ib the inside when size adjustments are needed. It's still a good Vest. Alk other items, including the Dr Letter
Awesome & quick service! - by , March 25, 2011
5/ 5stars
Every time I need to renew my ESA renters letter the service is always quick and easy.
Good - by , March 25, 2011
5/ 5stars
Good that I was finally able to register my dog
Very nice bundle! - by , March 25, 2011
5/ 5stars
Very good experience, and good quality of items. Fast shipping!
Delayed - by , March 25, 2011
2/ 2stars
I don't kown I have not got it yet
Excellent product - by , March 25, 2011
5/ 5stars
All of the items were as described, unfortunately, appears I bought the wrong size
Not received items at this time - by , March 25, 2011
5/ 5stars
Have not received the items at this time. So I real don't know
ID - yes, Housing Letter - no - by , March 25, 2011
2/ 2stars
Hi! I’ve bought a letter-housing cost approximately $150, ESA ID card was as a bonus. For now I have only ID card, nobody called me for consultation, I didn’t receive any letter. But ID card I got very quickly .
quick process - by , March 25, 2011
5/ 5stars
I haven't received the vest yet but the speed in whichthe order was processed and sent out was amazing. It's been shipped and all of this happened in a span of a day. Totally amazed. I already received the digital copies
Great service - by , March 25, 2011
5/ 5stars
Fast and easy registration for my dog.
Support animal - by , March 25, 2011
5/ 5stars
Nice and easy 👍
Service dog ID card - by , March 25, 2011
5/ 5stars
They were very nice to me At service Dog. The card I received is very good. It is well made and very easily fits in my wallet. All the information is very clear. And I love the picture of my beloved pet Emma. Thank you
Service dog card - by , March 25, 2011
5/ 5stars
I was able to give it to my apartment complex
REGISTRATION - by , March 25, 2011
1/ 1stars
IM STILL WAITING FOR MY ORDER?
Quick, easy, affordable - by , March 25, 2011
5/ 5stars
Great experience, easy to use system and shipped quickly. Was everything I needed to be able to legally take my dog to work with me.
Excellent products - by , March 25, 2011
5/ 5stars
Now the products are high quality the service is excellent and the website makes it really easy to navigate