USSDR Blog Banner

Delta has New Requirements for Emotional Support Animals!

Delta has New Requirements for Emotional Support Animals!

admin 1 January 19, 2018
blog title

Delta cracks down on emotional support animals on board after urination, biting incidents  Delta Air Lines is cracking down on comfort dogs, turkeys and a host of other animals passengers bring on board.

Starting March 1, travelers with a psychiatric service or support animal will have to sign and present a document that says the animal can behave, in an effort to prevent aggressive household pets from traveling kennel-free in the cabin, Delta said. They will also have to show proof of the animal’s health and up-to-date vaccinations 48 hours in advance.

The stricter standards are in response to sharp rise in the number of support animals passengers have been bringing on board, Delta said, and the rise in incidents involving these animals, which has jumped 84 percent since 2016.Last year, a passenger’s emotional support dog bit the face of the traveler in the next seat aboard a Delta flight.

“The rise in serious incidents involving animals in flight leads us to believe that the lack of regulation in both health and training screening for these animals is creating unsafe conditions across U.S. air travel,” said John Laughter, Delta’s senior vice president for corporate safety, security and compliance.

Under the 1986 Air Carrier Access Act, support and service animals will still be allowed into the cabin free of charge.

“Customers have attempted to fly with comfort turkeys, gliding possums known as sugar gliders, snakes, spiders and more,” Delta said. “Ignoring the true intent of existing rules governing the transport of service and support animals can be a disservice to customers who have real and documented needs.”

The Association of Flight Attendants, a union that represents some 50,000 flight attendants across several airlines, including United, cheered the decision.

“We need better regulations in place to protect the rights of people with disabilities and our veterans who legitimately need to travel with these animals,” said Sara Nelson, president of the union. “We know first-hand that untrained animals can risk the safety, health and security of the passengers and crew.”

Delta’s flight attendants are not unionized.

The Department of Transportation, which held discussions in 2016 with mental and physical disability rights groups about which animals should be allowed in airplane cabins, said it will monitor Delta’s policy to make sure it is in line with the rights of passengers with disabilities who travel with service animals.

A spokesperson for the DOT added that airlines can refuse certain “unusual service animals” including snakes, reptiles, ferrets, rodents, and spiders, or if the animal’s size or weight would pose a safety threat to passengers.

Other airlines may soon follow suit.

“We are looking at additional requirements to help protect our team members and our customers who have a real need for a trained service or support animal,” said American Airlines spokesman Ross Feinstein. “Unfortunately, untrained animals can lead to safety issues for our team, our passengers and working dogs onboard our aircraft. We agree with Delta’s efforts and will continue to support the rights of customers, from veterans to people with disabilities, with legitimate needs.”

American Airlines requires passengers who want to travel with an emotional or mental health support animals to present a letter from a doctor that states the traveler needs the animal on board with them as well as what his or her emotional or mental disability is.

United, which has a similar policy, also said it was reviewing its current procedures for emotional support animals.

One Reply to “Delta has New Requirements for Emotional Support Animals!”

  1. I disagree with the decision that American airlines says you , the passenger must tell the airlines what your disability is , that is confidential and embarrassing, I think it’s hard enough to have to admit that you have a mental disorder but to require you to have it in writing I think should be a violation of your rights , why can’t the Docter just say that it is necessary to have the animal travel with you without divulging what your illness is .

Leave a Reply

Your email address will not be published. Required fields are marked *

Preloader
X
SERVICE DOG ID CARD USA Service Animal Registration Your Service Dog ID card will include our convenient QR Code for a quick scan link to our registry lookup. By simply entering your dog\'s registration number your official registered profile will be accessible for quick verification in the event the validity of your service dog is ever questioned. 2054
$29.99
Product Image
5 12047
Adjustment... - by , March 25, 2011
4/ 4stars
Disorder is what I thought was originally submitted. After a misunderstanding, an order (became) submitted. Thank you.
ID Card - by , March 25, 2011
5/ 5stars
Great, no problems.
Psychiatric Representative - Robin Didn't Provide Helpful Information - by , March 25, 2011
5/ 5stars
I want a refund. This place denied my service animal and proceeded to not provide avenues to eventually get him certified. It took an act of god to get this woman, Robin, to tell me the minimum age requirements and she couldn't tell me training certification requirements. She simply said "if a check in counter agent at the airport sees you dog looking around, they aren't going to think he's trained" What kind of insensible response is that?
Good - by , March 25, 2011
5/ 5stars
I haven’t got it yet but I’ll probably like it
Can't wait to see them. - by , March 25, 2011
5/ 5stars
Haven't received them yet so it will take a few days to get here.
Dog registration - by , March 25, 2011
5/ 5stars
Excellent service. Very prompt.
Quick, easy, painless - by , March 25, 2011
3/ 3stars
Great experience, easy to do, just wish the identifying gear was more affordable or they offered a coupon of sorts. Cards came in less than a wk.
Super easy!! - by , March 25, 2011
5/ 5stars
It was the easiest thing i’ve ever done. Plus, I accidentally bought something extra and instead of just taking the money, they reimbursed me!!
It's official - by , March 25, 2011
5/ 5stars
Now my Ivy can come with me everywhere. I'm greatful my furry friend can enjoy life with me.
Thanks - by , March 25, 2011
5/ 5stars
It's amazing
- by , March 25, 2011
5/ 5stars
I received my order really fast. I am very pleased
Excellent - by , March 25, 2011
5/ 5stars
The Best of The Best.
Great Service - by , March 25, 2011
5/ 5stars
My experience was great! Timely fashioned and made my worries to an ease! Thank you guys a lot!
Very easy - by , March 25, 2011
5/ 5stars
I had to get a clip to make it more visible
Fast delivery - by , March 25, 2011
5/ 5stars
Great customer service fast delivery easy to order
- by , March 25, 2011
5/ 5stars
So far everything has been going good , still waiting on my order to arrive. Once I get the package I will let you know at that time of my full satisfaction of my purchase
Great - by , March 25, 2011
5/ 5stars
It was fabulous.
- by , March 25, 2011
2/ 2stars
Still haven't gotten a call for housing and landlord letter even though I paid extra for the 24 hour service
My dog - by , March 25, 2011
5/ 5stars
I love it, now I can take my dog with me everywhere I go
Good service - by , March 25, 2011
5/ 5stars
I bought these items for my dog. The shipping is really fast. It comes earlier than I expected. The ID help my dog can access a lot of place for free. I can take my dog go on airplane and hotel for free. I can take him to restaurant. Now my dog with me everywhere.